Privacy policy

Last updated: August 31, 2020

Introduction

Tiverton Advisors LLC respects your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.Tiverton.ag (our “Website”) and its parent, subsidiary, and affiliate companies (collectively, “Tiverton,” “Tiverton Advisors,” or “Tiverton Advisors LLC, “our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information we collect and how we collect it

We may collect personally identifiable information (“PII”) such as your name, email address, phone number, property state, company name, etc. We collect PII when you provide it to us through your use of the Tiverton Services, for example when you interact with our website, submit a contact form, sign up for a newsletter, make an ecommerce purchase or download premium content. We also receive detailed and confidential PII throughout the loan approval process, some of which may be transmitted digitally. We may combine the PII we collect with additional information from other third-party sources to improve the services we deliver to you.

In addition, when you visit Tiverton.ag, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this information as “device information”. We collect device information through the following advance technologies:

  1. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  2. “Log files” track actions occurring on Tiverton.ag, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  3. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 Tiverton collects device technology for a variety of purposes such as to provide and improve Tiverton services, analyze the effectiveness of our offerings, and to better customize our advertising.

Our website also uses third-party analytics vendors such as Google Analytics. Please click here for more information about how data is collected and processed in connection with the Google Analytics service: www.google.com/policies/privacy/partners/. We and our third-party vendors or partners use analytics data for a variety of purposes such as to improve the design and content of our websites, to help us learn things like what pages are most attractive to all of our visitors and what promotions visitors like to see, and to determine the success of our advertising campaigns.

Information you post

All information that you share about yourself, whether it is personally identifiable information or non-personal, in a public open (digital) forum will be considered public information for the purposes of this policy. If you don’t want it to be public, please don’t post it.

How we use and disclose your information

We do not disclose your PII to third parties, except as follows:

  • After giving you notice and an opportunity to choose not to share the information;

  • To companies that provide services to us or perform functions on our behalf (such as processing credit card payments or digital documents) and have agreed to use your information only for the purposes we request;

  • When we believe disclosure is appropriate to comply with applicable law, legal process, and/or governmental authorities;

  • When we believe disclosure is appropriate to enforce our Terms of Use and other agreements, or to protect our rights, our customers, our property, our employees, or others;

  • If we are involved in a merger, acquisition, bankruptcy, partial or total sale of assets, or other corporate change;

  • Tiverton does not sell or share PII information with third parties outside of the stated relationships above. We may disclose de-identified, aggregated, or other non-personal information to third parties per our discretion; and

  • Tiverton’s offerings on social media platforms may include public commenting, sharing, and other publicly visible actions. Information that you provide using these features may be available to other users or the general public. Again, please refrain from posting personally sensitive information that you wish to remain private;

  • With your consent.

Your right to privacy

You have the right to correct your information and the choice to halt all communication from Tiverton upon request. There are several ways you can control our use of your PII in connection with marketing and promotions.

To remove your name from our lists. You can choose to decline communications from us at the point that we request your PII. After we have collected your PII, you can choose to stop our communications, or stop us from sharing your information with other companies for their marketing purposes. To exercise any of these options, please contact us by mail or telephone using the contact information below.

To stop email communications. If you receive email communications from us and want to opt out of receiving such communications in the future, you can click the “Unsubscribe” link at the bottom of the promotional email.

To stop collection of geographic location, please adjust your browser settings by disabling the location sharing setting. This may impact your browsing experience on Tiverton.ag and any other websites that utilize geo locator technology to enhance their services.

Your California privacy rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.

California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

European residents rights

Tiverton is a United States of America based business, operating within the U.S. if you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data retention

We reserve the right to hold your PII in our records unless or until you ask for us to remove this information. You must contact Tiverton to have this information removed.

Children’s privacy

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any information to our website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on our Website or through any of its features, use any of the interactive or public comment features of our Website, or provide any information about yourself to us, including your name, address, phone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us. 

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your California Privacy Rights for more information.

Changes to our privacy policy

Tiverton reserves the right to modify the terms of this Privacy Policy at any time and in our sole discretion.

If we modify this Privacy Policy, we will post the revised Privacy Policy online. We will notify you if the policy changes in any material way by sending a notice to the email address you provided us or by placing a prominent notice on our website. You should check regularly to see if this Privacy Policy has changed. Your continued use of the website following our posting of a change notice will constitute binding acceptance of those changes.

Security

Tiverton maintains industry standard encryption technologies to ensure the security, integrity and privacy of the personal information that you provide through the website. Unfortunately, the transmission of information via the internet is not completely secure.  As a result, we cannot guarantee the security of any information you transmit using our website, and therefore, it is important to remember that you transmit such information at your own risk. Tiverton does not assume responsibility for use or disclosure of your information that are the result of unauthorized or illegal access to our systems or to those of our vendors or partners.

Contact information

If you have any questions or comments about this privacy policy, our privacy practices, your choices and rights regarding such use, or you wish to exercise your rights under California law, you may contact us by mail at Tiverton Advisors LLC, 301 Hillsborough Street, Suite 1020, Raleigh, NC 27603 or by phone at (919) 307-4527.